Ardex Technology, a leading provider of innovative technology solutions for the Thoroughbred Industry, is pleased to announce the appointment of Ben Cooper as the company's new Account Manager and Customer Support Manager.
With his extensive experience in customer support and a proven track record in account management, Mr Cooper is set to drive Ardex Technology's commitment to exceptional customer service and growth.
As Ardex Technology continues to expand its customer footprint and product offerings, the addition of Ben Cooper to the team reinforces the company's dedication to delivering world-class support and fostering lasting client relationships.
Ben brings over a decade of experience in the technology industry, having previously held key roles in customer support management at renowned tech companies. His expertise in understanding client needs and delivering tailored solutions aligns perfectly with Ardex Technology's mission to empower businesses with cutting-edge technology.
In his role as Account Manager, Ben Cooper will collaborate closely with clients to identify their unique requirements and ensure the seamless integration of Ardex Technology's solutions into their operations. He will serve as the primary point of contact, helping clients optimise their technology investments to drive efficiency and growth.
Additionally, as Customer Support Manager, Ben will lead the efforts to provide exceptional support and assistance to Ardex Technology's clients. His commitment to delivering timely, effective solutions and resolving challenges will be instrumental in maintaining high levels of customer satisfaction.
Ardex Technology's leader, Nick Hughes, expressed his enthusiasm about Ben Cooper's appointment, stating, "We are thrilled to welcome Ben to our team. His experience and passion for customer success and interest in the thoroughbred industry will enhance our ability to deliver top-tier technology solutions and support to our clients. As we continue to expand our product offerings, Ben's leadership in account management and customer support will be invaluable."
Ben Cooper also shared his excitement, saying, "I am honoured to join Ardex Technology, a company known for its dedication to innovation and customer-centric approach. I look forward to working closely with our clients to help them achieve their business goals through our technology solutions and unparalleled support."
This strategic appointment reflects Ardex Technology's commitment to providing world-class technology solutions and customer support. As the company evolves, Ben Cooper's role will be pivotal in driving customer satisfaction and fostering long-lasting partnerships.
